Fees

My regular fee is $90 per hour for individual, couples, and family counseling.

Because I am registered through the Ontario College of Social Workers and Social Service Workers, some insurance companies cover my fees. Check with your insurance carrier.

Subsidies are available for people with limited means. As much as feasible, I try to adjust my fees so that you can comfortably afford the counseling you need as often as you need it.

Photo of the view from Diana Ralph's Ottawa office
View of the Ottawa River from Diana's office

Policies

Payment

Please pay by cash, cheque, or email bank transfer. I do not take credit cards.

In person clients pay me at the end of each session.

Skype or phone clients pay me before each session.

Lateness / Cancellations

Your appointment time is reserved for you. Please be available to start on time. After 5 minutes grace, your time begins and you will get as much time as there is left when you start.

If you need to cancel, please do so at least 24 hours before your appointment to avoid being charged.

Same day cancellations may be subject to a charge of half your usual fee.
You will be charged the full amount for appointments missed without notice.

Confidentiality

I hold in strict confidence all information about clients and only disclose information when required by law or when clients have consented to disclosure.

Photo of trees, Diana Ralph Counselling